Privacy Policy
Last Updated: July 21, 2026
1. Introduction
This Privacy Policy applies to our real-time video subtitle translation iOS mobile application (“App”). It describes how we collect, use, store, protect your personal and media data when you use our real-time video translation, dialogue translation, image translation and audio recording functions, and outlines your data rights in compliance with Apple App Store requirements and local privacy regulations.
By downloading, installing and using this App, you fully acknowledge and agree to all terms of this Privacy Policy. If you disagree with any provision, please uninstall the App and discontinue all use immediately.
2. Information We Collect
2.1 Data You Voluntarily Submit
- Subscription transaction identifiers: We provide three auto-renewable subscription tiers: Weekly, Monthly, and Annual. When you activate the 7-day free trial or purchase any auto-renew subscription via Apple In-App Purchase, we receive anonymous order tokens, subscription tier and billing cycle status synced from Apple. We have zero access to your Apple Pay, credit card or full payment credentials; all payment processing is fully handled by Apple.
- User feedback content: Text, screenshots and audio files you actively send to our technical support channel for troubleshooting.
2.2 Temporary Local Functional Data (No Cloud Uploads Ever)
All media and translation processing runs 100% locally on your iOS device. No audio, screen recording footage, photos or translated text is uploaded to any remote server under default settings, and we provide no cloud storage or backup functionality:
- Audio streams: Microphone audio captured for dialogue translation and recording pen features, cached temporarily only while the function is active.
- Screen capture content: Real-time screen footage captured for video subtitle translation, used solely for on-device transcription and translation.
- Selected image data: Photos you manually select for image translation, processed locally and discarded after translation completes.
- Generated bilingual translation text: All subtitle and conversation records are saved exclusively to your device’s local App sandbox storage.
- Offline language pack logs: Anonymous local records of downloaded translation language packs stored on your iPhone/iPad.
- Anonymous device metadata: De-identified device model, iOS version, App build version and crash logs used to resolve performance bugs; crash logs contain no personal or media content.
2.3 Data We Never Collect
We do not request or gather your contact lists, permanent location data, ID documents, or any sensitive identity information. We will never access your photo gallery unless you manually select specific images to use the image translation tool.
3. How We Use Collected Information
- Deliver core translation functionality: Process local audio, screen and image content on your device to generate real-time bilingual subtitles and translation results.
- Manage subscription entitlements: Verify free trial eligibility and active subscription tier (Weekly/Monthly/Annual) status using anonymous order data provided by Apple.
- Fix technical defects: Analyze anonymous crash logs and usage statistics to resolve language pack download failures, recognition errors and App crashes.
- Respond to user support requests: Review feedback materials you submit to resolve functional issues such as offline pack download errors, subscription tier recognition failures.
- Fulfill legal compliance obligations: Retain minimal non-personal records to satisfy official regulatory requirements when legally mandated.
4. Local Data Storage Rules (Critical: No Cloud Services)
- There is no cloud synchronization, cloud backup or remote server storage feature within this App. All audio, screen capture, images and translation history remain confined to your device’s local sandbox storage at all times.
- Temporary media cache (audio streams, screen footage) is automatically cleared immediately after you close the corresponding translation page.
- Permanent translation records are stored locally only. You may delete individual entries or clear all local translation history at any time via the App Settings page.
- Uninstalling the App will permanently erase all locally cached media, translation records and downloaded offline language packs with no method of remote recovery.
- Offline translation language packs are fully saved on your device and never transmit your media or translation content to external servers during use.
5. Data Sharing & Disclosure
We will never sell, rent or trade your personal information to any third-party entities. Data sharing only occurs in the following limited scenarios:
- Apple Inc.: Anonymous subscription transaction data (including selected billing tier) required for In-App Purchase settlement, governed separately by Apple’s own Privacy Policy.
- Mandatory legal demands: We may disclose de-identified non-personal metadata if compelled by court orders, government regulatory investigations or applicable local laws.
- Official iOS analytics tools: Fully anonymous crash log data shared only to resolve App performance issues; these third-party tools are contractually prohibited from repurposing data for advertising or other unrelated use cases.
6. Your Data Rights
- View & Delete Local Records: Browse, export or fully erase all your translation history directly within the App’s Settings tab.
- Revoke System Permissions: Navigate to iOS System Settings > App > Privacy to disable microphone, screen recording and photo library access permissions at any time. Disabling permissions will disable the matching translation features.
- Manage Subscriptions: View, switch, cancel auto-renew subscriptions (Weekly/Monthly/Annual) and free trials at any time via your Apple ID account page; canceling a free trial before expiry incurs no charges.
- Full Local Data Erasure: Clear all App cache, offline language packs and translation records in one tap within the App, or delete all data permanently by uninstalling the App.
- Support Data Removal Request: If you wish to delete feedback materials previously sent to our support team, submit a request to our official support email and we will remove your submitted content within 7 working days.
7. Data Security
All local App storage follows Apple’s iOS sandbox isolation security rules to block unauthorized external access to your translation records and media cache. We regularly push App updates to patch security vulnerabilities. However, no digital storage method can guarantee absolute 100% security against rare unauthorized device access.
8. Minors Policy
This App is intended exclusively for users aged 13 years and older. Minors under 13 are prohibited from downloading or using the App. If we discover we have received data from a minor without verified parental consent, we will immediately delete all related submitted feedback records.
9. Policy Updates
We reserve the right to revise this Privacy Policy periodically. Material changes will be notified via an in-app pop-up alert upon your next App launch. Your continued use of the App after updates take effect constitutes your acceptance of the revised terms.